Bonafides is a leading provider of technology-driven payment processing solutions for small to large enterprises in the point-of-sale, B2B and e-commerce industries. Our proprietary solutions include card-not-present, integrated POS and mobile payments that offer businesses efficiency and profitability across all sales channels and platforms.
Staffed with knowledgeable and experienced professionals, we work closely with our merchants and partners to determine which of the many services available today are best suited to their business needs. With a focus on security and fueled by continuous investment in research, product development and innovation, we are shaping the future of payments.
Advanced Payment
Technology & Security
Customers crave convenience.
They want to pay their way. They want instant and secure processing.
- Competitive Processing Rates
- No Hidden Fees
- Terminal Financing Options
- 24/7 Technical Support
Accept it all
Our advanced payment technology solutions enable our partners to accept virtually every type of payment that comes their way — from chip and PIN to Tap and Pay, and mobile wallets.
Contactless
Chip & Pin
Swipe
NFC
FULLY-SUPPORTED
DEBIT AND CREDIT CARD
PROCESSING SOLUTIONS
Fully certified for EMV (chip cards) and contactless with full encryption (NFC)
- Point-to-Point Encryption (P2PE)
- Compliance with PCI standards
In-Store Payment Terminals
Industry’s most convenient
and reliable standalone
POS device
Ingenico’s innovative iCT220, the secure countertop point of sale machine that stands alone in, and stands up to, the most demanding retail environments.
- Rugged and easy-to-use countertop device
- Lightweight, stylish and self-contained
- PCI PTS 2.x and 3.x certified
- Powerful Telium2 technology that ensures reliable operation in even the most demanding environments
Ability to accept all form of electronic payment, including MSR, EMV, NFC and contactless (including Mastercard PayPass, Visa PayWave, Discover Zip and Amex ExpressPay).
Accept Visa, MasterCard®, American Express, Discover, Interac and more.
Fully-Supported from Day One
COMPETITIVE credit card processing rates
Terminal Financing OPTIONS
FREE RATE ANALYSIS
EASY INstallation and fast setup
Personalized
Assistance
As a network created to better serve each and every one of our partners, we deliver the best payment assistance and support in the industry. How? We focus on what matters: responsiveness, flexibility, attentiveness, and accountability. We have specialized support teams that are expertly trained to provide you with the best service there is.
- North American Contact Center
- Support Online, by Email or Telephone
- 24/7 Technical Support
- Chargeback Management
But it doesn’t stop there
We support our partners with innovative programs designed to fuel their business’s growth and success.
Business Coach
Turn data into insights with key business metrics and simple tips to increase sales.
Cash Advance Program
Take advantage of collateral-free funding up to $500,000 to grow your business.
Join the first-ever community
of payment experts
Experience a payment network where collaboration extends beyond typical boundaries, giving way to bigger and better opportunities.
ALL-INCLUSIVE PROCESSING SERVICES
Payment Acceptance
Credit, Debit, EMV, NFC, Apple Pay, Android Pay, ACH, Loyalty & Gift Cards.
Payment Methods
Complete suite of point-of-sale, online and mobile payment solutions.
Hardware
Deployment, support, activation, integration, repair and software development.
Partner Support
Dedicated RM team, training, and support with superior service levels.
Merchant Support
Client care, 24/7 technical support, loyalty, VIP support and account management.
Risk Management
Safeguards that include Underwriting, Risk Monitoring and Collections.
Chargeback Dep’t
Specialized team resolving fraud, errors, authorization or non-fulfillment issues.
Funding Services
Reconciliation, next day funding, statements and data warehouse.
POINT-OF-SALE TERMINALS
We provide unsurpassed terminal compatibility for countertop, wireless and PIN pad units, ensuring support for 90% of hardware brands and models that are PA-DSS certified with TSYS.
POWERFUL INGENICO DEVICES
The gold standard brand of terminals worldwide, widely used and trusted by Canadian Merchants from coast to coast.
MULTI-CONNECTIVITY OPTIONS
Dial, IP, Bluetooth and Wi-Fi, ready to accept EMV, MagStripe, NFC and mobile wallets including Apple Pay and Android Pay.
P2PE SECURITY
Point-to-point encryption (P2PE) secures card data and can reduce or eliminate PCI from merchants’ scope.
INTEGRATION & SUPPORT
On-demand file builds, multiple front-ends and direct processor integration, backed by 24/7 expert Technical Support.
Merchant Support
BILINGUAL CANADIAN CLIENT CARE
Our experienced North American staff delivers support for high levels of client satisfaction and reduced attrition. We also provide Second Level support.
24/7 TECHNICAL SUPPORT
Available 24/7/365, our Technical Support team provides assistance with terminal management, troubleshooting, broken equipment, help with settling and more.
MERCHANT RELATIONSHIP MANAGEMENT
For high value merchants with unique needs beyond traditional support. Experienced Merchant RMs build lasting relationships and provide a single point of contact.
CLIENT LOYALTY
Loyalty assists with retention needs and re-pricing questions to reduce attrition. The team handles both inbound calls and proactive outbound surveys and communications.